Responsible Gambling

Gambling should always be an enjoyable and entertaining activity. We are committed to promoting responsible gambling and ensuring that our players have access to the tools and support they need to stay in control. If you ever feel that gambling is no longer fun or is causing harm to you or those around you, we encourage you to take action immediately. Your well-being is our top priority.

Signs of Problem Gambling

It is important to recognize the warning signs of problem gambling early. If you or someone you know is experiencing any of the following, it may be time to seek help:

• Spending more money on gambling than you can afford to lose
• Chasing losses in an attempt to win back money you have lost
• Gambling to escape stress, anxiety, depression, or other emotional problems
• Lying to family members or friends about your gambling habits
• Neglecting work, school, or family responsibilities due to gambling
• Borrowing money or selling possessions to fund gambling activities
• Feeling restless or irritable when attempting to cut down or stop gambling
• Continuing to gamble despite repeated attempts to stop
• Experiencing relationship problems as a result of gambling
• Thinking about gambling constantly throughout your daily life

Self-Exclusion Tools

We provide a range of responsible gambling tools to help you manage your activity and stay in control. These tools are available to all players and can be accessed through your account settings at any time.

Our self-exclusion and account management tools include:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account.
• Loss Limits: Restrict the maximum amount you are able to lose within a specified time period.
• Session Time Limits: Control how long you can spend gambling in a single session.
• Reality Checks: Receive regular reminders of how long you have been playing during a session.
• Cool-Off Period: Take a short break from gambling for a set period of time, such as 24 hours, one week, or one month.
• Self-Exclusion: Exclude yourself from our platform for a minimum period of six months or permanently if you feel you need a longer break from gambling.

You can also register with GAMSTOP, a free national self-exclusion scheme that allows you to restrict your online gambling across multiple operators in the UK. Once registered, your self-exclusion cannot be reversed until the chosen period has expired.

Helpful Resources

If you are concerned about your gambling or the gambling of someone close to you, there are several organisations that offer free, confidential advice and support. We strongly encourage you to reach out to any of the following trusted resources:

• BeGambleAware - BeGambleAware is a leading charity dedicated to promoting responsible gambling. Their website provides information, advice, and access to free support services for anyone affected by gambling-related harm.
• GamCare - GamCare is a national provider of free information, advice, and support for anyone affected by problem gambling. They operate the National Gambling Helpline and offer counselling services both online and over the phone.

Remember, gambling should be fun. Please gamble responsibly and never hesitate to seek help if you need it.